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£30.00 + VAT

This module looks at how consumer contracts can affect your business and what you need to do to comply with the rules.


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£30.00 + VAT

This course has been brought to you through a partnership between Virtual College and the Chartered Trading Standards Institute.


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£30.00 + VAT

This online course will provide you and your team with an understanding of the Kaizen ‘continuous improvement’ philosophy to help them maximise value throughout their business.


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£30.00 + VAT

This Virtual College course is designed to show learners how they and their colleagues can make customers feel that their business is genuinely interested in them.


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£30.00 + VAT

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.


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£30.00 + VAT

The aim of this course is to provide an overview of the benefits and legal requirements in adopting Data Protection principles in the workplace.


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£30.00 + VAT

This course is aimed at individuals and carers who are required to offer effective support to sufferers of dementia in a sensitive and understanding manner. 


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£30.00 + VAT

This course is aimed at everyone working in health and social care that makes decisions for people who may lack capacity and who require knowledge of the Mental Capacity Act and, specifically, the issue of deprivation of liberty safeguards.


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£30.00 + VAT

The 2006 the Department of Health sought views to help identify examples where services did not treat people with dignity and respect.


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£30.00 + VAT

Health and safety regulations are a legal obligation for employers of office staff, as well as industrial workers. This course helps employers meet the requirements of the Display Screen Equipment (DSE) Regulations 1992.


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